Board of Water Commissioners, Committee Meetings

Detroit Water and Sewerage Department
Utilities

Wednesday, June 4, 2025
1:00 p.m. — 5:00 p.m. EDT

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Remote Event Link

Five consecutive committee meetings — same Zoom link

To attend online: https://cityofdetroit.zoom.us/j/81572635118

Agendas and times listed on the Legistar page:
https://dwsd.legistar.com/

Check the source website for additional information

Reporting

Edited and summarized by the Detroit - MI Documenters Team

Live reporting by Nathaniel Eichenhorn

As of June 1, 2025, a total of 8,134 households remain on the Lifeline Plan. Customer contact volume via phone calls and emails received was 96% over forecasted level per day in May, with 57,711 total customer touchpoints.

Nachum Eichenhorn

Hello #Detroit !

I will be live reporting the Detroit Board of Water Commissioners today at 1pm for #DetroitDocumenters

11:22 AM Jun 4, 2025 CDT

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This meeting will actually be five consecutive committee meetings. The agendas for each can be found here:

https://dwsd.legistar.com/Calendar.aspx

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Meeting has been called to my order and first up, the Finance Committee!

Agenda and minutes from the last meeting were approved

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Right away off to public comment

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There’s only 2 voting members of the committee right now so it’s a little weird for one person to call motions and the other one just approved it

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Two measures approved

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Next up item 2025-113

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Approved.

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Now 2025-114 for some Software as a Service work from City insight, LLC $820K

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Approved

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2025-115 is up next for sewer cleaning and inspection, $4.5 million

Approved.

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2025-116, with a company called Universal Contracting for “As-needed traffic control”

$1.8 million. Approved

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2025-118

Bob Maxey Lincoln, one hundred fourty-four thousand dollars

Approved

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$400K for door hangers and fliers

Approved

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2025-120

Approved

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2025-121, for Britta filters and pitchers for residents whose water is being worked on

Approved

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2025-122

Approved

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2025-123

Approved

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2025-124

Approved

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Now the financial review will be presented

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An overview:

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A shortfall in collections exists, as reflected here

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The department paid the city for a new inventory model, that apparently is more accurate and useful than the outdated one they used before

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54% if active receivables re more than 1 year past due

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Wow I messed that sentence up pretty hard, but you got it.

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This past quarter in the Lifeline program

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EasyPay revenue stands at about $20 million

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That’s it for the financial review

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Capital improvements Committee was called to order before going back and handling a retry of public comment for the finance committee

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Only commenter today had complaints about the existence of a drainage charge of Detroiters.

Answer: everyone charges for drainage, they just roll it into property taxes or general water bills

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Into Capital Improvements

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Minutes and agenda are approved

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For public comment, Meeko Williams called in and invited the formal meetings back to the city, and complained about the catch basins being unserviced leading to inadequate drainage during rainstorms

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Doing the meeting shuffle again, Customer Service committee meeting called to order and recessed back to Cap Improvements

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Now onto the Capital Improvements budget vs actual expenditure report

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Customer Service committee starts in earnest. Agenda and minutes approved

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In public comment, a caller asked if the EasyPay program will open the books to get more applicants to raise the expenditures of the program to match that funds budgeted

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Next caller asked about help with a high bill and was referred to the website

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On to the Customer Service committee presentation

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They had about double the calls they expected. Not a great sign. They also say 82% customer satisfaction

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Now moving on to the Human Resources Committee.

Agenda and minutes approved

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Now the HR committee presentation

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Some employee demographics

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Update on the Grow Detroit’s Young Talent program

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Now the Government Affairs Committee.

Agenda and minutes approved

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The committee is receiving reports

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The committee will vote to adopt a new policy on Artificial Intelligence. The policy can be found here:

https://dwsd.legistar.com/gateway.aspx?M=F&ID=9ab73e8c-0e08-4db8-a525-d62d4324b394.pdf

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This requires a lot of thought and consideration and everyone should be checking these things out and thinking to themselves what they think is ethical. Also pay attention to what’s left out

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Quick example they say it will be prohibited to use AI to depict actual events. Can they make up an event and create an image? If they need images, will they no longer use artists or stock companies? Is that wise m

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This was the last slide

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By far the quickest presentation of the whole series of meetings, and perhaps the most consequential

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They’re postponing the matter to next month

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The meeting was adjourned at 3:48pm

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Well folks, this closes my coverage of the DWSD meeting for 6/4/2025. Learn more about our coverage of local meetings at https://documenters.org

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‼️IMPORTANT: If you believe anything in the coverage today is inaccurate, please email us at documenters@outliermedia.org with “Correction Request” in the subject line

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Excuse me, I meant the Detroit Board of Water Commissioners committee meetings

Agency Information

Detroit Water and Sewerage Department

dwsd.legistar.com

See Documenters reporting

Detroit Water and Sewerage Department (DWSD) is one of the largest water and sewer utilities in the United States, serving more than 200,000 Detroit residential and commercial accounts that includes a city population of nearly 680,000. DWSD’s water network consists of more than 2,700 miles of transmission and distribution mains and nearly 3,000 miles of sewer collection piping.

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